Why SERVPRO is a Trusted Leader in Fire Damage Restoration

11/12/2018 (Permalink)

If your home or business has been damaged by fire, you’re undoubtedly feeling stressed and may be confused as to what you should do next. We’d like to tell you why SERVPRO can be your best choice for help.

We’re your local neighborhood experts in fire damage restoration. Our company is owned and operated by proud members of this community.  We’re also part of a nation-wide network of franchises with specialized Disaster Recovery Teams located strategically across the country to handle large-scale fire catastrophes.

We understand that dealing with fire damage is a stressful, high pressure situation, and it’s best if you have a guide for action.  We’d like to share with you this essential, step-by-step action plan – even if you don’t need it now, it’s always best to be prepared.

Wait Before You Re-Enter

Even if it seems safe again, you should wait until a fire professional gives you the go-ahead before you re-enter your building.

Your property may look okay from the outside, but it is possible the structure could be unstable, and the fire may not yet be completely smothered. In order to keep safe, it is always best to wait until the authorities determine the area is secure for re-entry.

Make Important Phone Calls

If fire has damaged your home or business, you will want to call close family and friends or business stakeholders to inform them about the situation.

You’ll also want to call your insurance company. They can help you arrange temporary shelter and walk you through next steps. Let them know you’ve enlisted the help of professional restoration services and any information you may have about your situation.

Remember to Get a Copy of the Fire Report

In the rush of things to do and calls to make, don’t forget to call the fire department to find out how you can obtain a copy of the fire report.

The fire report will not only provide official documentation regarding the fire event, it should also cover the condition of your property.

Make Sure Your Property is Secure

In order to prevent further accidents or theft, make sure your property is secured.

This could include boarding up windows or doors or making sure structural supports are added to your building. Your insurance provider may require this and will let you know what you need to have done.

Begin the Process to Replace Valuable Documents

You may have lost valuable documents in the fire, such as credit cards, your driver’s license, or other important identification papers.

Even if documents weren’t destroyed by the fire, they may have become lost or ruined in the confusion of the catastrophe.  Best to take stock now of what you might need replaced.  For example, if any of your credit cards are missing, you should cancel them now.

Start the Clean-Up Process

One reason why SERVPRO is such a trusted leader in the restoration industry is because of our dedication to responding immediately when you need restoration and clean-up help.  We’re known to be “faster to any size disaster.”

The truth is: the quicker the response time, the better when it comes to minimizing damage and keeping costs low. 

As elite fire and water damage experts, we have the specialized training and advanced equipment to handle any of your clean-up or restoration needs, from fire restoration to odor control to soot-stained upholstery cleaning to water damage restoration from the effects of the fire hoses on your property. We like to prioritize restoring before replacing, in order to get you back to your pre-fire life as quickly and with as little disruption as possible.

Just call us anytime at 732-858-5196